Extremely professional. Prompt, attention to detail, and friendly service. Work completed was impeccable.

I wish I had never walked in this store. I ordered carpeting to cover the floors in the majority of the 2 bedroom condo I had just purchased. After the installation I noticed issues and contacted the store. I was told that the carpet fibers needed to stretch and expand and to wait a few weeks. After I waited a few weeks things looked worse not better. I again contacted the store. After that I lost count of how many emails I sent back and forth. One seam was left with a noticeable gap were the carpet was spliced together. And there was a noticeable difference in shading between segments that were also spliced together.I had to send photos twice because the first set were ‘lost’. After a lot of back and forth, finally the store arranged for a partial refund from the manufacturer that amounted to about 20% of the purchase price. Although the store did the faulty install and sold me the faulty carpets, they offered no monetary compensation from their end. I thought about pursuing a full replacement but given how difficult and time consuming getting that agreement of the 20% partial refund was, I decided life is too short. But I certainly would not recommend this store to anyone.

Quick and easy! Looking forward to having them work on our hardwood floors!